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- Grievance Resolution Procedures
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If You Are Not Satisfied
From time to time you may find that you are not satisfied with an HIV/AIDS service that you have received. If that service was funded by Ryan White, mechanisms are in place to help reach a satisfactory resolution to the problem.
Follow These Steps
Generally, grievances consist of two steps:
Services funded by Ryan White through NVRC
If you are eligible to receive Ryan White Part A or B services from a provider under contract with the Northern Virginia Regional Commission and are unable to resolve an issue about that service(s), you may contact NVRC. Learn more about NVRC Grievance Procedures...